Videos and Written Help

Watch our Database Help Videos

Find Common Questions Under FAQ Videos

Visit Help Central - an online library of Feature Focused Written Resources.

Learn how to access in-product help

All of our help at your fingertips!

Webinars

Question & Answer

In these group sessions, you can view the presenter's screen as our software experts walk you through your individual questions.

Release Details Webinar

Stay up to date with new features, seasonal tips, and our product roadmap. Can't make it? Register and we will email a recording!

Education Webinars

Over 10 hours of on-demand Coaching & Training!

Note: This is a paid feature of GetStarted. Interested? Learn more...

Coaching and Training

We offer both free & paid coaching and training. Connect with our Success Team to make the most of your church software. 

Learn More... 

Can't figure something out? We're here to help!

Simply click the question mark icon in your ChMS software to contact us. (Show Me How)

Hours: Monday-Friday, 9AM-6PM ET

After Hours Support: Have an emergency? Our strike team is at the ready! Open an emergency ticket here. 

Data Migration

Moving the data from your current system to your new system can sometimes be unsettling. We can help you understand the process to make your data transition quick and easy.

Our Data Migration team has experience migrating data from many different sources: ACS, CCB, Church Windows, Planning Center, PowerChurch, Servant Keeper, Shepherd’s Staff, Breeze, CDM+, Church Helpmate, Church Pro, Church Trac, Elvanto Church Teams, Church 360, CMS, Excel, Logos, Planning Center, Seraphim and of course, Excel & Access.

Here are some help articles for specific systems:

Coming from ACS

Coming from CCB

Coming from Shepherd's Staff

Coming from Other Sources

FAQ - Importing extra people data and/or contributions; Deleting records in mass